ArticlesWorkflow EngineHow To Overcome Urgent Situations With Workflow

Layla NurfitriaNovember 15, 2018

How To Overcome Urgent Situations With Workflow 2


We all know that unpredictability is a life fact, and urgent situations do happen in business – it’s only a matter of time. However, not all companies in the world have adequate protection in the event of an urgent disruption. That is why companies must prepare to overcome emergency situations and save the business from a worst-case scenario.

In business, the cost of lack of preparedness may be bad, perhaps even worse that the company could arrive at the point of a business closure. The workflow engine can help teams in the company to resolve unpredictable situations with a plan that could save the company from wasting budget and time.

By utilizing workflow, your organization will have a backup solution to optimize the problem handling process with already available workforce and teamwork based on historical data. This post will help you gain some insight into how a good workflow system is a solution you may take if urgent situations do show up.

Here are some tips on how to make a conscious choice when responding to an urgent situation:

  1. Identify urgent vs important
    As all tasks in your business process are important, you will have to sort out which tasks need immediate attention as many tasks in an organization will face serious consequences if not completed by the end of the day or in the next several hours. Workflow Engine can help you to check and adjust your SOP (standard operational procedure) in urgent situations or if you have high priority duties that should be finished right away.

    The system will track the working time of each business process and mark out which process has a problem, combined with the dashboard view of business process flowchart you can analyze & see the effectiveness of your SOP and adjust accordingly to adapt to urgent situations. Our Business Process Management System can enable staff to create their own dynamic form and process, to check and track each approval form process in a better way. With this solution, we have helped a state-owned enterprise to track and ensure that their payment approval process is working smoothly in a timely manner..

  2. Assess the value of daily tasks
    Every task has a value and you should see which one of them carries the highest value to the business and organization compared with the average working time needed for each process. For example, you can focus on projects that yield better financial results before others, adding more resource to bottlenecked important business process, and so on.
  3. Effort estimation
    When you find some tasks in the same priority list, you can start to check which task has the most effort to complete. You can start to finish the lengthier task first and select the shorter task for the next work. But, sometimes it is easier to check the small tasks first before diving deeper into the water.


An urgent situation or unplanned events can have a negative effect on business. situations like damage stock, IT system failure, staff illness can be a difficult time to carry out normal day-to-day work activities. So, a good system will take you to decide steps to minimize the potential impact of urgent situations at work, or even prevent it from happening in the first place. Contact WGS team today and improve the standard of your operations to meet the above-mentioned goal.


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