Digital transformation is more than about providing mobile and online functionality. Conventional financial service providers need to combine digital speed and convenience with human interaction to provide innovation and thoughtful caring in the customer’s journey. To build a business strategy in digital transformation, these are some key priorities to be
To be a bank nowadays means to be digital. Being digital enables banks to increase engagement with customers, especially customers in younger ages who perform many of their transactions on a device. Reaching these customers across the web, email, social media, and mobile applications can open new revenue opportunities.
Digital transformation in banking industry refers to the re-evaluation of business models, banking operations and customer experience. Digital transformation is about adopting methods for transforming innovation and digitalization. Innovative methods are here to deliver values, increase revenue and to improve the overall efficiency of the banking industry. However, as
Adoption of digitalization now becomes a fundamental part of the banking system since currently, people have rapid access to banks due to online banking. Cashless transactions have become as easy as a minute click on the tip of a finger at any place and any time. To improve performance,
With a high increase in digital devices usages such as smartphones, laptops, and computers, this change brings a big impact on the people and the industry. General consumer’s behavior is changing due to this digital trend including the way they do financial transactions. This behavior also encourages the growth of local e-commerce. Features
When was the last time you went to the bank physically and made transactions in there? A few days ago, several months ago, or perhaps never in your recent memory? You may realize that today’s people prefer to make a banking transaction through their smartphones. It’s because technology has left
We all know that unpredictability is a life fact, and urgent situations do happen in business – it’s only a matter of time. However, not all companies in the world have adequate protection in the event of an urgent disruption. That is why companies must prepare to overcome emergency situations
The Science and Technology Research Center (Puspiptek) of the Ministry of Research, Technology and Higher Education (Kemenristekdikti) is initiating the construction of the Science, Technology and Innovation Gallery (GIPTI) in the BSD City area, South Tangerang (4/10/2018). GIPTI will occupy the Puspiptek land of Kemenristekdikti, covering an area of
It is said that most people today are willing to share their personal data in exchange for personalized offers or discounts from a company. They love to share their interests, preferences, needs, wants, and even their personal details. This is a common situation in the digital world. The trend
It is of no doubt that all companies have policies that are planned to follow the legitimate laws and regulations. Deploying the workflow engine for productivity completion is one of the things a company can do in simplifying the business. Workflow is one of the best ways to secure company law
